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"I changed my product prices but the price is still wrong on my store"

  • updated 9 mths ago

You may have attempted to change your product's price and in the store noticed that nothing changed at all. 

We'll teach you how to amend this issue for most cases on this page!

The video below will illustrate what steps to take to solve this issue.

How to fix store pricing issues.

https://www.loom.com/share/6821233a435f45fb9fdbbc6b7063a8e4

Generally, we see that customers adjust a product's default price while it is still in the store. The default price of a product on the products tab is the price of the product when first added to the store. 

 

So once you've changed this what do you do? 

  1. Click on your store on the left side of the screen.
  2. Then click into the store where the product is listed for sale 

  3. Find the product whose price you want to edit under the category section and click on it.

  4. Scroll down until you see the membership pricing section.

  5. You should see the pricing discrepancy here as well. To fix it, you can do one of two things:
    1. Adjust the membership price for each box here in the product settings
    2. Remove the item from the category and re-add it, which will grab that default price set for the product
  6. Check your store to make sure the product's price has been updated!

This should fix your pricing issue. Please contact us at team@bottle.com if you are still noticing pricing issues!

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