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Charge a customer for an order

  • updated 11 mths ago

Maybe you run a catering business, or your customer is having trouble finishing checkout and has asked for help. In this article, we are going to outline how to charge a customer for any order in your dashboard. 

https://www.loom.com/share/2edfa1481b224c1494772cd00c762734?sid=af9987c4-22da-4784-bc13-d36c3ffa87cd

  1. First, find the order you are looking to charge for
    1. You can search for the name of the customer or order number in the search bar
  2. Open the order details page
    1. To do this, you can click on the order number

  3. Make sure the order has the products the customer wants in the cart
  4. From here scroll down to the "Payment" section of the page
  5. Select the card you want to charge from the dashboard
  6. Click "charge card on file."

  7. You should be all done!
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