What are replacement variables and how should I use them?

  • updated 8 mths ago

Replacement variables let you insert a variable into a conversation or within automations. For example, let's say you wanted to send a scheduled message to customers and include their names. When composing that message, you'd set it up as follows:

Hey, {{{name}}}!

List of replacement variables

Each of the below replacement variables is directly related to certain contact information. 


You can also invoke anything you've created as an attribute. For instance, if you create a "city" attribute, you can use that attribute's value in a message by inputting:

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