Replacement variables let you insert a variable into a conversation or within an automation. For example, let's say you wanted to send a scheduled message to customers and include their name. When composing that message to you'd set it up as follows:

Hey, #{{{name}}}!

List of replacement variables:

Here are a list of many - but not all - replacement variables.

For the User object:

#{{{name}}} 
#{{{first_name}}} 
#{{{last_name}}} 
#{{{email}}} 
#{{{referral_code}}} 
#{{{account_credit}}} 
#{{{user.phone}}}

You can also invoke anything you've created as an attribute. For instance, if you create a "city" attribute, you can use that attribute's value in a message by inputting:

#{{{city}}}

For the Message object:

#{{{message.body}}}

For the Order object:

#{{{order.subtotal}}} 
#{{{order.tax_amount}}} 
#{{{order.tip_amount}}} 
#{{{order.delivery_amount}}} 
#{{{order.refund_amount}}} 
#{{{order.discount_amount}}} 
#{{{order.total}}} 
#{{{order.full_name}}} 
#{{{order.address1}}} 
#{{{order.address2}}} 
#{{{order.city}}} 
#{{{order.state}}} 
#{{{order.zip}}} 
#{{{order.delivery_address}}} 
#{{{order.line_items_quantity}}}
#{{{order.delivery_date}}} 
#{{{order.day_before_delivery_date}}} 
#{{{order.link}}}