Introduction

This guide will walk you through the process of creating a fulfillment slot for fulfillment methods you already have available in your system. Follow these steps to ensure your customers can place orders within the defined time frames.

https://www.loom.com/share/81336a753f5a43b38c9ebcdc4acb0e56?sid=c83bb502-f927-4cc1-966b-ca298a32e6a2

Step 1: Access the Sell Tab

1. Go to Your Sell Tab:
   • Navigate to the 'Sell' tab in your dashboard.
2. Find Your Store:
   • Locate the store that has the fulfillment methods available.

Step 2: Create a Fulfillment Slot

1. Click on the Plus Slot Button:
   • In the middle section of the page, click on the "+ Slot" button.
2. Select a Fulfillment Method:
   • Pull up a list of all your fulfillments.
   • Select the desired fulfillment method, for example, "Local Delivery."

Step 3: Configure Slot Settings

1. Arrival Window:

   • Set the arrival window, which informs customers of when they will receive their order.
   • This also determines the day the fulfillment automation reacts to and displays during checkout.

2. Production Day:

   • Set the production day, which organizes orders in your dashboard under the 'Orders' tab.
   • This is generally the day you produce the items, and you can set a different production day if needed.

3. Order Cutoff Time:

   • Define the order cutoff time, which is the latest time customers can place their orders.
     • Typically, this is set 2-3 days before the fulfillment time.
   • Optionally, allow a grace period after the cutoff time.

4. Ordering Begins Time:

   • Set the time when customers can start placing orders.
   • In combination with the order cutoff time, this creates an order window.
   • For example, if your order window is two weeks, you might set ordering to begin on the 1st at noon, and it will remain open for about two weeks.

Step 4: Additional Settings

1. Repeat Settings:

   • Toggling this on sets the slot to repeat weekly by default but there are other settings available here! 
   • Adjust as needed to fit your specific requirements.

2. Inventory and Availability:

   • Set how many orders this specific slot can accept.
     • For example, if a pickup time can only accommodate 10 orders, configure this setting accordingly.

3. Allow Split-Fulfillment:

   • For instructions on this: Click here