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How to Skip an Order for a Customer

• Accessing Customer Profile:
  • Navigate to the customer's profile page.
  • Use the search bar at the top of the page to find a specific customer.
• Skipping an Order - Method 1:
  • Click on the customer’s most recent drop message.
  • This action logs you in as the customer.
  • On the top of the page, you’ll find a 'Skip' button. Click this to skip the order.
• Skipping an Order - Method 2:
  • Go to the customer's profile and then click on the cart associated with the upcoming drop.
    • You can identify orders associated with drops by checking for the 'drop' line.

      

  • Click on the order number to access the order details page.
  • Click the three dots in the top right-hand corner and select 'Skip' from the menu.
• Confirmation:
  • After skipping the order, refresh the page.
  • A 'Skipped Cart' should now be visible, confirming that the order has been successfully skipped from the activity log on the order details page.