Chelsea Barbee
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What does the "Application Fee" mean in my reports?
The application fee is simply the sum of the Bottle fees and the Stripe credit card fees.
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How to download an order report outside of your Activity batch
It's common that a merchant wants to download an order report (or packing slips, etc) for more than the weekly Activity report gives. This is easy to do using Lists/Groups and their filters.…
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How Deposits Work and How Often You Get Paid
Bottle works with Stripe to make sure you get paid in a timely manner. Bottle works with Stripe to deposit payments into your account. Stripe deposits your funds net of fees into your account on a…
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How to create a Loyalty Program
Learn how to give back to your customers after they place either a specific amount of orders or after they reach a certain dollar amount threshold. The Loyalty program feature allows you the ability…
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How Deposits Work and How Often You Get Paid
Bottle works with Stripe to deposit payments into your account. Stripe deposits your funds net of fees into your account on a two day rolling basis. Funds are only deposited on Bank Business Days…
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Why Bottle Uses Stripe To Process Payments
Bottle uses Stripe to process orders made via credit card. Stripe is the payment processor of our choice because of their outstanding safety and security measures,…
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How to setup a discount code
This article will talk through the steps of setting up a discount code on Bottle. Discount codes are a great way to offer discounts to your customers. These discounts apply to orders by the customer…
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Understanding the different report downloads
Learn about Bottle's different downloadable reports, including order downloads, packing slips, and invoices. Bottle offers a variety of ways to download your orders for production, fulfillment,…
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Understanding the 'Activity' tab
The activity tab is an essential location that you will use weekly in order to download spreadsheets and see your revenue for that week. Bottle's activity tab offers extensive information about your…
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Understanding the "Profile" page for contacts.
Learn about the different settings that exist under each contact in your list. The profile tab exists for each of your contacts. Here you can find a lot of extra information and settings about each…
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How to refund an order
Learn how to refund an order that has been paid for by the customer. There are all sorts of reasons you may want to refund a customer's order in your store.…
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How to pause/take a week off
Learn how to push back your cutoffs and pause your drops to take a week off. Sometimes, you do not want to deliver meals for a specific fulfillment day.…
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Creating a Custom Domain on your Bottle site
Contents How to video Step By Step How to Use CNAME Records with Different Web Domain Providers GoDaddy: Wix: Square: What is a CNAME? Learn how to set up a customer subdomain for your website to…